FAQs

Frequently asked questions

Getting started

  • At MEDSPA 33, we believe in a personalized approach to aesthetic medicine. Our philosophy is centered around enhancing your natural beauty through bespoke treatment plans, state-of-the-art technology, and a team of highly qualified and experienced medical professionals. We pride ourselves on creating a luxurious and welcoming environment where you can feel confident and cared for.

  • All treatments are performed by our team of certified and licensed medical professionals, including aesthetic nurses, all under the supervision of our medical director. Each member of our team has extensive training and experience in their respective fields.

  • Your first visit will begin with a comprehensive consultation. We'll discuss your aesthetic goals, medical history, and any concerns you may have. This allows us to create a personalized treatment plan tailored to your unique needs. We'll also take the time to answer all your questions and ensure you feel fully informed and comfortable before proceeding with any treatment.

  • Yes, we offer complimentary consultations to all new patients. This is an opportunity for you to meet with one of our expert providers, discuss your goals, and learn about the treatments that would be most beneficial for you.

  • Preparation varies depending on the treatment. Specific pre-treatment instructions will be provided to you when you book your appointment.

About our treatments

  • Our experienced providers will guide you. During your initial consultation, we will assess your skin, discuss your goals, and recommend the most suitable treatments to achieve your desired results. We believe in educating our patients to help them make informed decisions about their care.

  • We prioritize your comfort. While some treatments may involve mild discomfort, we use various methods to minimize it, such as topical numbing creams and advanced techniques. Our providers will discuss what to expect during your specific procedure.

  • Downtime varies depending on the treatment. Many of our procedures, like Botox and fillers, have little to no downtime, allowing you to return to your daily activities immediately. For more intensive treatments, like certain laser therapies, you might expect a few days of social downtime. We will provide you with detailed post-care instructions and what to expect.

  • The onset of results differs by treatment. Some treatments offer immediate results, while others, like those that stimulate collagen production, will show gradual improvement over several weeks to months. Our providers will give you a clear timeline of what to expect.

  • Your safety is our top priority. All our treatments are FDA-approved or cleared and are performed by highly trained medical professionals. We adhere to the strictest safety and sanitation protocols to ensure a safe and effective experience.

Appointments & policies

  • You can schedule an appointment at MEDSPA 33 by calling our office directly, booking online through our website, or by submitting a consultation request through our website. Our friendly staff will be happy to assist you in finding a convenient time.

  • We kindly request a 24-hour notice for any cancellations or rescheduling of appointments. This allows us to accommodate other patients on our waiting list. Cancellations made with less than 24-hour notice may be subject to a cancellation fee.

  • We accept all major credit cards — Visa, MasterCard, and American Express — as well as debit cards and cash for your convenience. Additionally, we offer the following payment options:

    • CareCredit and other medical financing plans for flexible, monthly payment options on qualifying treatments.

    • Afterpay or similar buy-now-pay-later services for select treatments and product purchases (availability may vary).

    • Gift cards and spa credit for services and retail purchases.

    If you have a preferred payment method not listed, let us know — we’ll do our best to accommodate.

  • Yes, we partner with reputable third-party financing companies, such as CareCredit and Cherry, to offer flexible payment plans. Please ask our front desk staff for more information on how to apply.

  • Not at this time. For certain longer appointments or specialized treatments, a deposit may be required to secure your booking; if so, we will inform you when you schedule.

OUR POLICIES

Policies & Spa Etiquette

APPOINTMENT SCHEDULING

Appointments can be booked via phone, through our online booking system, or submitting an appointment request through our website. We encourage scheduling well in advance to secure your preferred date and time.

CONFIRMATION

A confirmation notification will be sent 48 hours prior to your appointment. Please confirm your attendance to avoid cancellation.

CANCELATION AND RESCHEDULING

Cancellations or rescheduling requests must be made at least 24 hours before your appointment to avoid a cancellation fee. Late cancellations or no-shows may be subject to charges equivalent to 50% of the booked service price.

LATE ARRIVALS

Please arrive on time to receive the full benefit of your treatment. Arriving late may result in a shortened session or rescheduling, without a refund.

DEPOSIT POLICY

Certain treatments may require a deposit to secure your booking. Deposits are non-refundable but may be applied toward future services if cancellations comply with our policy.

HEALTH AND SAFETY

Patients must inform our staff of any medical conditions, allergies, or medications prior to treatment. MEDSPA 33 reserves the right to refuse service if a treatment is deemed unsafe.

PRIVACY AND CONFIDENTIALITY

All patient information is kept confidential and managed in accordance with privacy regulations.

For any questions regarding our booking policies, please contact the clinic directly.